Aerial view of clarifiers at a treatment plant
Water and energy utilities

Water and energy utilities that cut network loss they can measure.

Most utilities still find loss from a yearly audit. Aqueduct balances each district metered area every day, ranks districts by loss and checks each repair against the next week of data.

Water balance · live
42.6Supply=36.1Floors+4.2RO+2.3Loss
Unaccounted loss rising on line CW-4
Demo data
Bill validation · September
Supplier billed184.2 MWh
Metered176.9 MWh
Difference7.3 MWh
Demo data
Problems by outcome

What water and energy utilities teams are up against.

Water, energy, air and operations carry equal weight. Each one runs the same loop: monitor, measure, identify, act, verify.

01

Water: Loss known as a yearly total

One audit figure for the whole network, with no district to send a crew to

02

Energy: Pumps run off their best point

Station energy read from the monthly bill, not against flow and head

03

Air: Treatment buildings unmonitored

Chlorine rooms and control rooms checked on a round

04

Operations: Rotating plant run to failure

Bearing and seal wear noticed after the pump trips

Problem, solution, impact

Problem, solution, impact.

How Aqueduct resolves each problem for water and energy utilities, and what changes when it does.

The problemHow Aqueduct solves itThe impact
Water

One audit figure for the whole network, with no district to send a crew to

A live water balance across meters and sub-meters localizes the loss, routes the fix and confirms it closed at the meter.

Loss found from the balance, not the bill, and every fix verified.

Energy

Station energy read from the monthly bill, not against flow and head

Weather-normalized baselines per building and asset show the waste in money; schedules and setpoints adjust where control is enabled.

Savings stated in money and confirmed at the meter, not estimated.

Air

Chlorine rooms and control rooms checked on a round

Air quality per zone, overlaid with occupancy, with ventilation raised when it matters and verified back in range.

Targets held during occupied hours, with the energy cost counted.

Operations

Bearing and seal wear noticed after the pump trips

Faults diagnosed in plain language and routed into your CMMS with the fix; early signs of failure schedule maintenance first.

Fewer reactive call-outs and closures confirmed by the equipment.

One incident, start to finish

One incident, from first signal to verified fix.

An illustrative example of the flywheel on a typical site.

Monitor

District meters, pump stations and treatment plants read alongside SCADA and AMI.

Measure

A baseline per district, night flow and pump station.

Identify

Night flow in District 7 rising above its baseline. Loss localized to one main.

Act

Work order routed into the CMMS with the location and recommended fix.

Verify

Night flow back to baseline. Reduction verified and retained as evidence.

Connected products

Four connected products on one data layer.

aQ WaterGuard

Find every leak and loss, fix it, prove it. Powered by aQ Core.

Learn more

aQ EnergySmart

Cut waste and peak demand, feeder by feeder. Powered by aQ Core.

Learn more

aQ AirSafe

Hit air targets without burning energy. Powered by aQ Core.

Learn more

aQ PredictIQ

Faults fixed, failures prevented. Powered by aQ Core.

Learn more
Replace or integrate

Replace what should be replaced. Connect the rest.

Replaces or works with your
  • Water management
  • EMS
  • Network loss analytics
Integrates with your
  • SCADA (control stays with SCADA)
  • AMI
  • Historians
  • CMMS and EAM

Three equal ways in: keep your BMS, replace it, or build Aqueduct in at design stage.

Who it is for

The questions each seat asks first.

Head of network operations
“Can you cut measurable loss alongside my SCADA?”
Utility director
“Will the data stay in our environment?”
Asset manager
“Which pumps will fail next?”
Standards and regulations

Standards and regulations we supply evidence for.

We supply the measured inputs. You run the program and file the report.

AWWA M36
By the numbers

The size of network loss.

126 billion m3

of non-revenue water lost worldwide each year.

Source: S&P Global Ratings, 2023
240,000

water main breaks a year in the US, where drinking water is graded C minus.

Source: ASCE Report Card, 2025
30 to 40%

of municipal energy often goes to water and wastewater plants.

Source: EPA
Rules and standards

What utilities report against.

Rule or standardDateWhat it asks for
AWWA M36 water auditFree Water Audit Software v6.1, 2025A standard balance of real and apparent losses
EPA Lead and Copper Rule ImprovementsCompliance from 1 November 2027Lead service lines replaced within 10 years
State audit mandatesTexas, Georgia and othersAnnual audits filed on the AWWA method; see the water loss audit page
Where this is going

Loss and replacement programs share one record.

1
1 November 2027

LCRI compliance begins

A decade of service line replacement runs alongside loss control, and both need an asset level record.

2
2028

EU leakage thresholds

EU rules are due to set leakage targets by 2028, with national action plans to follow from 2030.

Proof

Proven in live sites.

Anonymized results from live sites.

Water and energy utilities
275+ sites

in 21 countries run on Aqueduct

Customer names withheld. Every result is anonymized.
Questions

Common questions

No. Aqueduct takes a read-only feed from SCADA, AMI and the historian and never writes to them. Operators keep running valves, pumps and reservoirs from SCADA, while Aqueduct adds the district water balance, the loss ranking and the verification of each repair.

Aqueduct compares the water entering each district metered area with what customers use, every day. The gap is the loss, and a rising night flow shows which district to survey first. The non-revenue water feature then splits real from apparent losses.

Aqueduct reads SCADA tags for flow, pressure and levels, AMI and billing reads for customer use, and historian data for past periods. Pump station meters add energy per cubic meter pumped, so loss and pumping energy sit in one balance rather than in separate systems.

Aqueduct keeps the measured inputs an AWWA M36 water audit needs: system input volume, billed consumption and the gap between them, by district and month. The utility still completes and files the audit, with daily measured data instead of a once-a-year estimate.

See Aqueduct on your own facility.

Bring a site, a utility bill or a question. We will show you where the loss is.