Use case: water loss

How to reduce water loss in buildings and campuses

Most building water loss is silent: a running toilet, a stuck cooling tower fill valve, irrigation on a broken schedule. Aqueduct compares supply with sub-metered use every hour, so the unaccounted share points to a line and a time instead of a monthly bill.

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White pipework and junction boxes
Water balance · live
42.6Supply=36.1Floors+4.2RO+2.3Loss
Unaccounted loss rising on line CW-4
Demo data
September · verified
Water use intensity2.7 gal/ft²
Energy use intensity11.8 kWh/m²
Carbon184 t CO₂e
Export metrics
Demo data

Water loss hides in the hours nobody is watching.

The mechanism

Why a leak survives for months

  • One meter, one bill

    A single inlet meter read monthly cannot separate a leak from a busy month.

  • Night flow nobody sees

    Flow that should fall to near zero after hours keeps running, and no one is on site to hear it.

  • Small flows add up

    A toilet leaking half a gallon a minute is quiet, constant and easy to miss on a walkround.

Water meter on yellow pipework
The numbers

What leaks cost, by EPA's own figures

6%+

of a facility's water use can be lost to leaks.

Source: US EPA WaterSense
21,600 gal

a month from one toilet leaking at 0.5 gpm, about $2,100 a year.

Source: EPA WaterSense at Work, 2.3
10%

unaccounted water is the point at which EPA says a facility may have leaks.

Source: EPA WaterSense at Work, 2.3
How it is solved

From unaccounted flow to a closed leak

01

Meter the big lines

Sub-meters go on the lines most likely to leak: cooling tower makeup, irrigation, kitchens, restroom risers.

02

Close the balance hourly

Supply minus metered use is the loss. A rise above the site's own night baseline raises an alert.

03

Locate and dispatch

The alert names the line and the hour it started, so the technician goes to one riser, not the whole building.

04

Confirm the close

Night flow on that line returns to baseline, and the gallons avoided are priced at your water and sewer rate.

What to measure

Four numbers that show whether loss is under control

MetricWhat it tells youAct when
Unaccounted share of supplyHow much water no meter can explainIt rises above your site threshold.
Minimum night flow per lineBaseline leakage when the building is emptyIt drifts up for two nights running.
Cooling tower makeup against loadOverflow or a failed fill valveMakeup rises while cooling load does not.
Time from alert to closeHow fast the team respondsAlerts stay open past your service level.
Trusted at scale
Read the case studies
Deployed275+

sites in 21 countries run on Aqueduct.

Healthcare22 hospitals

and 9 clinics in one of India’s top hospital chains.

AirportsA top 25

US airport running water intelligence on Aqueduct.

Real estate20M+ sq ft

of commercial real estate under Aqueduct.

Manufacturing300 acres

FMCG manufacturing campus.

Food and dairyMajor dairy

operations run on Aqueduct.

Questions

Common questions

Yes. Each building gets its own balance, and the campus supply is balanced against the buildings, so loss on buried mains between them shows too. That gap is often the hardest leak to find by survey. See universities and schools.

Partly. A main meter with hourly data shows rising night flow for the whole site. Locating the leak to a line needs sub-meters on the branches, which a survey sizes. See water meters.

This page covers the leak problem itself and how to measure it is solved. The aQ WaterGuard page covers the full water system, including treatment, reuse and the live water twin. See aQ WaterGuard.

Running toilets, stuck cooling tower fill valves and irrigation on a broken schedule, all of which keep flow above zero at night. Aqueduct alerts with the line and start time. See restroom monitoring.

See Aqueduct on your own facility.

Bring a site, a utility bill or a question. We will show you where the loss is.