Facility services that prove the work was done, and that it worked.
For integrated facility management firms. Clients now ask for evidence, not activity. Aqueduct reads their BMS points, sends your crews to diagnosed faults, and gives each account a verified number for the quarterly review.
What facility services and fm firms teams are up against.
Water, energy, air and operations carry equal weight. Each one runs the same loop: monitor, measure, identify, act, verify.
Water: Client washrooms and towers
Passing valves that surface only on the client bill
Energy: Chiller plant across the portfolio
Savings delivered but impossible to prove at renewal
Air: AHUs and fan coils
Stuck dampers and loaded filters turning into comfort calls
Operations: Fixed price contracts
Reactive call-outs paid by the provider, not the client
Problem, solution, impact.
How Aqueduct resolves each problem for facility services and fm firms, and what changes when it does.
Passing valves that surface only on the client bill
A live water balance across meters and sub-meters localizes the loss, routes the fix and confirms it closed at the meter.
Loss found from the balance, not the bill, and every fix verified.
Savings delivered but impossible to prove at renewal
Weather-normalized baselines per building and asset show the waste in money; schedules and setpoints adjust where control is enabled.
Savings stated in money and confirmed at the meter, not estimated.
Stuck dampers and loaded filters turning into comfort calls
Air quality per zone, overlaid with occupancy, with ventilation raised when it matters and verified back in range.
Targets held during occupied hours, with the energy cost counted.
Reactive call-outs paid by the provider, not the client
Faults diagnosed in plain language and routed into your CMMS with the fix; early signs of failure schedule maintenance first.
Fewer reactive call-outs and closures confirmed by the equipment.
One incident, from first signal to verified fix.
An illustrative example of the flywheel on a typical site.
Client BMS points, meters and bills per site.
A baseline per site and asset.
Fan bearing temperature rising on AHU-4.
Planned job raised before the bearing fails.
Closure confirmed by the equipment, logged for the QBR.
Four connected products on one data layer.
Replace what should be replaced. Connect the rest.
- Site-by-site BMS dashboards
- Manual meter reads
- Spreadsheet M&V
- CMMS
- CAFM and IWMS
- Client reporting tools
Three equal ways in: keep your BMS, replace it, or build Aqueduct in at design stage.
The questions each seat asks first.
“Can I show the client a verified number each quarter?”
“Does it create work my CMMS cannot track?”
“Can we deliver it as part of our contract?”
The case for planned over reactive.
of the average US maintenance mix is still reactive; leaders run under 10%.
Source: DOE FEMPmedian saving from fault detection across about 6,000 buildings.
Source: US DOE, 2024HVACR mechanic openings projected each year in the US, 2025 to 2035.
Source: BLSHow deep you go is your choice.
| Model | Who holds the client | When it fits |
|---|---|---|
| Referral | Milvian AI | Testing demand with no delivery risk |
| Resell | You, with Milvian AI behind you | You already sell recurring services |
| Embed | You, in your standard scope | Measurement is part of every bid |
| White label | You, under your brand | Your brand is the product |
Fewer technicians, more proof per visit.
A thin technician pipeline
Crews sent only where a diagnosed fault exists cover more sites with the same headcount.
Client assets judged on ratings
UK lets over 1,000 square meters move to EPC B. The provider in the building is best placed to show improvement.
Sources4 references cited on this page
Proven in live sites across sectors.
Anonymized results from live sites.
sites in 21 countries run on Aqueduct.
and 9 clinics in one of India’s top hospital chains.
US airport running water intelligence on Aqueduct.
of commercial real estate under Aqueduct.
Features that matter here
Common questions
Very little. Technicians keep their CMMS and their routes, and Aqueduct findings arrive there as work orders with the fault and the location. Account leads get a monthly view of findings and verified savings per client to take into quarterly reviews.
Yes. Aqueduct reads BACnet, Modbus and vendor APIs side by side, so client sites with different BMS brands land in one model. Where a site has no BMS points worth reading, wireless LoRaWAN sensors fill the gap. See integrations.
With a weather-normalized baseline per client site, fitted on degree days from meter history or uploaded bills. Aqueduct reports actual use against that baseline and prices the difference at the client tariff, so the renewal case rests on measured numbers. See measurement and verification.
Yes. Aqueduct can be offered through referral, resale, inside your standard scope or white labeled under your brand. The right model depends on who should hold the client relationship and how much delivery your team wants to own. See resellers.
See Aqueduct on your own facility.
Bring a site, a utility bill or a question. We will show you where the loss is.