Glossary
Healthcare

What is CMS QSO-17-30 water management?

Definition

QSO-17-30 is the CMS survey memo requiring Medicare-certified hospitals, critical access hospitals and long-term care facilities to keep policies and plans that reduce Legionella risk in building water systems.

The memo applies to hospitals, critical access hospitals and long-term care facilities, and CMS adds that it is meant as general awareness for all healthcare organizations. It rests on existing infection control rules: 42 CFR 482.42 for hospitals, 485.635 for critical access hospitals and 483.80 for nursing facilities.

Dates and survey expectations

CMS issued the memo on 2 June 2017 and revised it on 6 July 2018. Facilities must have water management plans and documentation. CMS does not require water cultures for Legionella and leaves testing protocols to the provider.

Long-term care surveyors expect to review the plan, including its risk assessment and testing protocols, but will not cite a facility for the specific protocols it chose.

A continuous record behind the plan

Surveyors want proof the plan runs as written. Aqueduct logs hot water loop temperature, tank levels and branch flow on the water twin around the clock and raises an alert when a reading leaves its set range, so the documentation file is built from recorded data instead of clipboard rounds.

Questions

CMS QSO-17-30 water management: common questions

CMS QSO-17-30 is a Centers for Medicare and Medicaid Services survey memo on Legionella and other waterborne pathogens in health care facilities. It tells surveyors to look for a water management program with a risk assessment, control measures and monitoring. Aqueduct's view is on the hospitals page.

CMS marks the original 2017 version expired and keeps the July 2018 revision on its memo page. Check that page and your state survey agency for status, since accreditors such as the Joint Commission also apply their own water management requirements.

CMS says facilities unable to demonstrate measures to minimize the risk of Legionnaires' disease are at risk of citation for non-compliance. Surveyors usually ask for the plan, the risk assessment and records showing the control measures were monitored.

CMS expects programs to follow industry standards, and most US facilities use ASHRAE 188 with CDC's water management toolkit. The standard defines the program structure, and the facility sets its own control limits, monitoring frequency and corrective actions.

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