What is CMMS and EAM?
A CMMS is the system of record for maintenance work orders, schedules and spare parts; an EAM extends that record across an asset's whole life, adding cost, procurement and capital planning.
Who runs which
Facility teams in hospitals, universities, airports, offices and retail estates typically run a CMMS. EAM suites are more common in utilities, transport, large public estates and heavy industry, where assets carry high capital value and link to finance and purchasing systems.
What the record measures
Maintenance performance is read from work order data: backlog and its age, the ratio of planned to reactive work, mean time to repair, mean time between failures, and closure notes per asset. These numbers are only as good as the trigger that opened each order and the check that closed it.
Measured evidence for each work order
A CMMS knows a job was closed, not whether the problem went away. Aqueduct supplies the measured side: an alert raised from a metric, the trend behind it, and its place in the site, floor, zone and device hierarchy, passed to the CMMS the team already uses. After the repair, the same signal returning to its normal range confirms the fix. Aqueduct does not schedule technicians or manage parts.