For facility managers: fewer surprises, faster fixes, proof the fix worked
Facility managers are judged on uptime, response time, occupant complaints and the utility budget. Aqueduct shows which asset, line or zone needs attention first and confirms when the problem is gone.
Your week should start with a ranked list, not a pile of tickets.
The numbers your role answers for
- Reactive work share
How much of the week goes to breakdowns rather than planned work.
- Complaints and response time
Hot, cold, stuffy or leaking, and how fast it was resolved.
- Utility spend against budget
Water, electricity and gas, site by site.
Calls you make every week
Which job goes first
Rank open faults by cost, comfort impact and risk to critical spaces.
Fix, defer or replace
Decide on an asset with its fault history and energy drift in front of you.
Learn moreWhere to send the technician
Send them to the line, floor or unit the data points to, not a site walk.
When a job is done
Close work when the signal returns to normal, not when the ticket is marked complete.
Your routine, before and after
| Task | Today | With Aqueduct |
|---|---|---|
| Finding a leak | Wait for a wet ceiling or a high bill | Hourly water balance points to the line |
| Hot and cold calls | Visit the zone and check the thermostat | Zone history and unit state before you walk over |
| Planning maintenance | Calendar intervals | Alerts on drift in energy, vibration or pressure |
| Checking a sensor | Walk the site to find the dead one | Device health shows connection and battery per sensor |
| Reporting to leadership | Assemble spreadsheets at month end | Portfolio view with sites needing attention |
Why the job keeps getting harder
of US maintenance is still reactive; top performers keep it under 10%.
Source: US DOE FEMP O&M Best Practices Guideof air handlers show a reported fault on any given day.
Source: LBNL, Crowe and Granderson et al., 2023HVACR mechanic openings a year projected in the US, a hard market to hire in.
Source: US Bureau of Labor Statisticssites in 21 countries run on Aqueduct.
and 9 clinics in one of India’s top hospital chains.
US airport running water intelligence on Aqueduct.
of commercial real estate under Aqueduct.
FMCG manufacturing campus.
operations run on Aqueduct.
Related
Common questions
No, it should cut the noise. Aqueduct alerts are configured per event type and ranked, and each carries the location and a suggested check, so fewer of them need investigation before someone acts. See fault detection and diagnostics.
No. aQ Assistant answers usage and trend questions in plain language, so a technician can ask about a floor or a meter without knowing the hardware behind it. See aQ Assistant.
With the problem costing them most today, usually water loss or HVAC faults, on one site. A first finding there builds the case for the rest of the portfolio. See reduce water loss.
Aqueduct keeps watching the same meter or equipment after the work order closes. When night flow, energy draw or airflow returns to normal, the job is confirmed; if not, it comes back with fresh evidence. See aQ PredictIQ.
See Aqueduct on your own facility.
Bring a site, a utility bill or a question. We will show you where the loss is.